Company Quality Policy

The entire manufacturing operations of the organization are governed by the principles set out in the Quality Management System. The System is based on the requirements and specifications defined by International Standards as well as the requirements laid down by the relevant legislation concerning the Company and its activities. The scope of the System is:
• Sale of medicines, injectables, nutraceuticals and health supplements.
We, the management and team of Swanley Healthcare, have clearly identified and are committed to constantly striving to achieve, maintain and improve:
• The satisfaction of our customers and other stakeholders
• Improving the quality of services provided and customer service
• The quality of the products we offer to our customers
• The competitiveness of our company
• The satisfaction of our employees.
For the successful implementation of this policy:
• We clearly define the standards of our services offered and apply the relevant procedures at all levels.
• We continuously improve the Quality Management System of products and services so as to fully comply with the relevant standards and requirements of our customers and other interesting parties.
• We proceed to a systematic collection, analysis and assessment of requirements, expectations and customer suggestions and we are in constant communication with all customers, Authorities and suppliers for the right improvement.
Based on specialization, long experience, the resources of the company, but also the practical commitment to satisfy all of its customers, the management and personnel of Swanley aspire to stable business growth and increased market share.